FREQUENTLY ASKED QUESTIONS
LOST. // ARTIST SUPPORT
HOW DO I SUBMIT A DEMO?
Register as an artist, access your portal, and use the 'NEW SUBMISSION' button. You can upload multiple files directly.
HOW CAN I TRACK MY DISTRIBUTION?
Once signed, our A&R team will provide updates through the portal. You can use the support system to manage revisions or metadata updates.
HOW DO ROYALTIES AND PAYMENTS WORK?
Royalties from Spotify, Apple Music, and other DSPs are calculated monthly. You can view your detailed revenue breakdown in the 'EARNINGS' tab and request withdrawals once the threshold is met.
WHAT ABOUT LEGAL CONTRACTS?
All signing contracts are generated digitally. You can view, download, and track the status of your contracts in the 'CONTRACTS' section of your dashboard.
DO YOU OFFER SPOTIFY SYNC?
Yes. The system syncs with your Spotify Artist profile to fetch release data and update your portal metrics.